Friday, April 9, 2021, 4:00 a.m.
Repairs made by a dishonest company are unlikely to be of high quality.
For more informations
If you have become a victim of roof scam, report it immediately on BBB Scam Tracker. Your report will help alert others to the danger.
For more information on hiring a roofer, visit BBB.org/Roofers. You can also find valuable information at BBB.org/AvoidScams.
With the warmer weather and summer storms, roof scams are becoming more common. This spring, BBB Scam Tracker is already receiving reports of shady “free” roof inspections. Homeowners should be on the lookout for these drawbacks.
How the scam works
You get a call or someone shows up at the door claiming to represent a roofing company. According to recent Scam Tracker reports, scammers often use the state name (i.e. Indiana or Texas) as well as “Roofing” or “Construction” as their company name.
The “roofer” offers a free inspection. Why do you ask? The person can claim that their company is working on a neighbor’s house and offering inspections to those who live nearby. However, if you ask questions about where the company is or how the services work, most likely you will get vague answers, or if you make a call they can just hang up.
You accept the free inspection and the “inspector” will appear at your home. If they can’t find enough wear and tear to deserve a whole new roof, they can make it by tearing down shingles to mimic wind damage. Or they just show you pictures of someone else’s damaged roof. Don’t hire this company! Repairs made by such a dishonest company are unlikely to be of high quality.
This is how you avoid roof fraud
• Beware of unsolicited offers. Most scams start with a contractor who “happens to be around” and finds out that the outside of your roof or home needs repairs. Roof fraud usually increases more frequently after a strong storm. So stay vigilant.
• Have your insurance company inspect your roof. Submitting a claim with your insurance company will be placed on your record and may affect future claims or your continued coverage. Before signing any paperwork or contract with a roofer, have your insurance company conduct an inspection to determine the need for repairs or replacements.
• Find out about roofers before hiring. See a company’s corporate rating on BBB.org. Keep an eye on previous reviews and complaints from other consumers. This is one of the best ways to determine if a roofer is reputable or just covering a scam.
ABOUT BBB SERVING CENTRAL INDIANA: For more than 100 years, the Better Business Bureau has been helping people find companies, brands, and charities they can trust. In 2020, people turned to BBB over 220 million times for BBB business profiles for 6.2 million+ companies and charity reports for 11,000 charities, all of which are available for free at BBB.org. There are local, independent BBBs in the United States, Canada, and Mexico, including BBB for Central Indiana, which was founded in 1916 and serves 46 counties.
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