Couple Says They’re Being Sued $112K for Giving 1-Star Review to Roofing Company

A couple from Vancouver, Washington, say they are being sued over a six-figure settlement after saying they received poor service from a roofing company and gave them a Google one-star rating.

Autumn Knepper and Adam Marsh announced to KGW-TV this week that Executive Roof Services (ERS) had sued them for $ 112,000 after each submitting one-star reviews of the company’s services.

Knepper and Marsh were reportedly served with a lawsuit by ERS accusing them of defamation and willful disturbance of business expectations.

Knepper and Marsh wrote in their respective online reviews that the roofing company receptionist sent to their home by their landlord to fix a leak was “rude” and that ERS allegedly failed to provide the services they had contracted Completion.

The couple also filed a complaint with the Better Business Bureau that a lawyer for roofing firm KGW-TV said is evidence the two did everything they could to harm the family-owned roofing company.

“[The ERS receptionist] refused to give me any information. She said I had to get it from the landlord. I asked to speak to the manager and she laughed at me. She told me that I was verbally abusing her and that she was the office manager. She hung up, “said Knepper.

“She was just super rude, telling me she was an office manager and there was no one else to talk to, and hung up,” added Marsh, noting that none of the tenants had been told when the company was supposed to be doing the business Scheduled work would finally complete roof repairs.

The owner of ERS, Michael Mecham, contacted the Vancouver couple and told Knepper that their negative review had to be deleted immediately before “further damage was done” to their reputation.

“He told me he knew where I lived. He said he had a forensic scientist and would like to spend a hundred thousand dollars to sue me,” said Knepper, who added that she had contacted local police for the Mecham, in turn, said she shouldn’t contact the couple anymore.

And at that point, Knepper said, law firm Jordan Ramis reached out to the couple on behalf of ERS, asking them to remove Google’s one-star ratings.

“Honestly, I cried straight away. I was scared. I can’t afford a lawyer. I can’t afford to pay $ 112,000. And I can’t, I don’t want to file for bankruptcy,” said Knepper.

David Bowser, a lawyer representing the roofing company, told KGW-TV that the lawsuit wasn’t really about the negative reviews. He stated, “They deliberately harmed ERS by posting one-star reviews to get a report they were not entitled to.”

Newsweek has reached out to Executive Roof Services for a comment.

Stock Photo. A couple from Vancouver, Washington, say they are being sued over a six-figure settlement after saying they received poor service from a roofing company and gave them a Google one-star rating.
iststock / Getty / Lex20

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