Star Roofing is where good customer service is under one roof – Spotlight News

COLONIE – Star Roofing wants you to know that it is now under a new roof and it has everything to do to provide a good customer experience.

The roofing experts moved from Albany to the new Van Rensselaer Road location in Colonie. The generous floor plan allows customers to receive two private consultations at the same time once virus-related restrictions are lifted. Until then, you should call to make an appointment.

“Contractors have a reputation for not being reliable or approachable,” said Peter Wall, general manager and co-owner of Star Roofing. “And our vision as a company has always been to have a stationary structure in which a customer can find us and talk to us about anything related to a project.”

Wall founded the company with Jim Wall and Placido Fedele. It is a full-service rooftop business that offers roof repairs and new installations for residential and commercial properties. In the more than 20 years of its existence, the company has compiled a customer list that includes the Albany Medical Center and Albany International Airport.

Star Roofing’s customer base covers every point in the Capital District – from Glens Falls in the north to Hudson in the south. Services include the installation of new roofs, commercial roofs, repairs of residential roofs and the installation of skylights. They also include shingle roofs, flat roofs, and rubber roofs.

Star Roofing’s preferred line of products includes the biggest names in the industry including CertainTeed, GAF and Owens Corning. Offering quality products is just one factor in paying close attention to delivering the ideal customer service experience.

“We’re a retail company that happens to be making roofs,” Wall said.

Star Roofing is located at 16 Van Rensselaer Road in Colonie. To make an appointment call 518-449-3422. Further information on services and products can be found at www.starroofing.net.

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